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So much for thinking they were capable! Well, that's mean I guess, but its Thursday and we are still in Goshen, waiting for the trailer. Actually we are in Elkhart- I couldn't take another night in that hotel so we moved to a nicer one, with a fitness center (YES!), a pool, and Wi-Fi.
Tuesday we took a tour of one of the Keystone plants- the one that builds the Montana Fifth Wheel- similar to ours. It was an interesting afternoon. There was no one working, due to the hot and humid weather. A couple of older guys made fun of the idea of sending someone home because of the heat, because in "their day" you worked even if it was 120 outside. When the tour guide came he told them that although it sounds "cushy" that the workers all got to go home, "wait until you get inside the factory before you make that judgement- oh, and really do you want someone building your rig when they are that uncomfortable?" In fact, the heat was unbearable inside, and that was without 150 people working, with all the lights on. The older guys shut up pretty fast. Another guide mentioned that the glue for the laminate won't dry correctly if the humidity is too high.
Wednesday morning we took off to the RV Hall Of Fame, which is essentially a museum of RVs, from the early 1900s to about 1970. After spending a few hours there, we had a quick lunch and went on another tour- this time it was Cougar, a less expensive line of trailers that Keystone has. This guide was very informative as well, and talked about different things, so it didn't feel like a repeat of the day before. We had checked out of our hotel, so we had the cat with us in the Customer waiting room. The Customer Service Manager offered to cat sit anytime we wanted to take off and do something, so we left the cat (in the carrier) in his office while we did the tour. By Wednesday afternoon, they told us they were close to being done, so they would pull the Everest outside so we could sleep in it, and then finish up a few details in the morning before taking it for a 50 mile test drive.
When we got to see it, we weren't happy with several things. Among other things, the door doesn't close correctly anymore, the slides that they had supposedly adjusted are so out of alignment that we could see the sunlight coming through to the inside. If sunshine comes in, water can come in too. Not a good thing. The rubber roof that they were supposed to fix had air bubbles all across the front. They told us that's normal, but we are not convinced. They did put in the new A/C unit, which was great, and they gave us a new diningroom table that we asked for. Its designed better than the one we have now. Anyway, we gave them the new list of issues, and they took it for the test ride to make sure the flexing was fixed (which it is!). When it came back, both Customer Reps that we have dealt with came to talk to us. Apparently while on the test run, the rubber roof of the Everest ripped. The roof is a one piece membrane stretched across the top, and needs to be completely waterproof of course. The bad news is that its a 2-3 day fix, which is why we are back in a hotel tonight. If they can finish it tomorrow, we'll probably stay at their factory for 2 days to let it cure before we move. If they can't get it finished tomorrow, we'll have to go to Michigan without it, because we have doctors appointments on Monday morning. Then we'll have to figure out how to get it back.....
